Frequently Asked Questions

Why do I receive the error: ‘The Specified module could not be found’?

Receiving this error message when you’re trying to load Unwrella indicates that you do not have Microsoft DirectX9c installed on the computer you’re trying to use Unwrella on.

You might already have DirectX10 or later installed on your computer. This is not a full replacement for version 9c. DirectX9 and DirectX10 can be installed next to each other on the same computer. You will not ‘downgrade’ or lose any DirectX10 capabilities by installing DirectX9c.

You can download Microsoft DirectX9c from the Microsoft download center. You can use either the Web installer or the full redistributable installer.